Corporate
Privacy Statement & Terms of Use
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITE.
Al-Futtaim Trading (Private) Limited (Al-Futtaim) maintains this Web Site and other
Al-Futtaim web sites that are linked to this site (collectively 'the Site') and
all the information, communications, software, scripting, photos, text, video, graphics,
music, sounds, images and other materials and services found on the Site (collectively
'Content'), for the use of its customers, employees and members of the general public
but only for the lawful purposes described below. Such content is provided by Al-Futtaim
as a convenience to its customers and to the general public.
ACCEPTANCE OF CONTRACT TERMS: JURISDICTION
In exchange for accessing, browsing and/or using the Site, you agree to be bound
by these terms and to comply with all applicable laws and regulations, including
without limitation UAE Federal Law No. 40 of 1992 concerning the Protection of the
Intellectual Work and Rights of the Author and the Implementing Regulations thereof.
You represent you have the legal authority to accept these Web Site Terms of Use
on behalf of yourself or any party you represent. Use of the Site is unauthorised
in any jurisdiction that does not give effect to these Web Site Terms of Use, including
without limitation this paragraph.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SITE.
The Site is controlled and operated in whole or in part by Al-Futtaim Trading from
its offices within the UAE. By accessing the Site you agree that the laws and regulations
of the UAE and the Emirate of Dubai without regard to conflicts of laws principles,
will apply to all matters relating to use of the Site, and you agree that any litigation
shall be subject to the exclusive jurisdiction of the Courts of Dubai, UAE. Those
who access the Site from other locations do so at their own risk and are responsible
for compliance with applicable local laws. Al-Futtaim Trading makes no representation
that the Content in the Site is appropriate or available for use in other locations,
and access to it from territories where the Content is illegal is prohibited. You
acknowledge that Al-Futtaim reserves the right in its sole discretion to refuse
to terminate access to the Site by you at any time.
COPYRIGHT AND RESTRICTIONS ON USE OF CONTENT
While Al-Futtaim Trading provides the information on this Site to anyone, we retain
copyright on all text and graphic images. You acknowledge, having been advised by
Al-Futtaim Trading, that the Content is protected in the UAE and internationally
by a variety of laws, including but not limited to, copyright laws and treaty provisions,
trademark laws and other proprietary rights laws (collectively 'Rights'). In addition
to Al-Futtaim Trading's Rights in individual elements of the Content, Al-Futaim
Trading or its licensors own a copyright in the selection, coordination and arrangement
of the Content.
You are hereby granted permission to access the Content from the Site in whole or
in part, (and except where otherwise specified or provided by Al-Futtaim Trading,
print a single copy of the information for your own personal use) but only for purposes
of viewing and browsing through the Site or ordering products or services from the
Site if applicable. You are also hereby granted permission to the store files on
your computer for your own personal use; reference hypertext documents on the Site
from your own documents. However, these permissions terminate automatically if you
breach any of the Web Site Terms of Use. Al-Futtaim Trading is not granting you
any permission to use the Content other than the permission expressly stated in
these Web Site Terms of Use. All other use of Content from the Site, including,
but not limited to modification, publication, transmission, participation in the
transfer of sale of, reproduction, creation of derivative works from, distribution,
performance, display, incorporation into another web site, reproducing the Site
(whether by linking, framing or any other method), 'mirroring' the Site or in any
other way exploiting any of the Content, in whole or in part, or downloading and
using software repeatedly for uses other than those expressly permitted may not
be made without Al-Futtaim Trading's prior express written consent.
LIMITATION ON SCOPE OF CONTENT
The Site contains information regarding (Famco) and promotional programs. The Products
described in this Site contain uniquely UAE specifications and are offered for sale
in the UAE. The promotional programs if any described in this site are available
only in the UAE or those Emirates as specifically referred to within the description
of the program. The price information contained in or provided through the Site
is for information purposes only and does not constitute any offer to sell the products
concerned. The actual prices and terms and conditions of sale will be determined
by the authorised distributor/dealer of the Products concerned.
TRADEMARKS AND SERVICES MARKS
Al-Futtaim Trading, (Famco) and other trademarks, such as products and service names
found on the Site (collectively the 'Trade Marks') are owned by Al-Futtaim Trading,
its associate companies, suppliers, business associates or third parties and registered
in the UAE and/or elsewhere or unregistered. Nothing on the Site should be construed
as granting, by implication, estoppel, or otherwise, any license or right to use
any Trademarks displayed on the Site, without the written permission of the Trademark
owner concerned. The Trademarks may not be used in any way, including in advertising
or publicity pertaining to distribution of Products on the Site, without prior,
written permission of Al-Futtaim Trading.
SUBMISSION AND COLLECTION OF INFORMATION
There are instances where Al-Futtaim Trading requests personally identifiable information
from the Site users to provide them with a service or correspondence (promotions
and mailed brochures). This information, such as name, mailing address, e-mail address,
type of request and possibly additional information, is collected and stored in
a manner appropriate to the nature of the data by Al-Futtaim Trading and is used
to fulfil your request. Although Al-Futtaim Trading makes every effort to ensure
the secure collection and transmission of sensitive user information using industry
accepted data collection and encryption methodologies Al-Futtaim Trading does not
guarantee the security of any information transmitted to or from the Site or data
gathered from the usage of the Site. The information you provide and the data gathered
is used by Al-Futtaim Trading to improve the services we provide you. You hereby
grant Al-Futtaim Trading an unrestricted, royalty-free, irrevocable license to use,
reproduce, display, perform, modify, transmit and distribute any information you
send, and agree that Al-Futtaim Trading is free to use any ideas, concepts, know-how
or techniques that you send Al-Futtaim Trading for any purpose.
PROHIBITED CONDUCT
You are prohibited from posting or transmitting to or from the Site any unlawful,
threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic,
or profane material, or any other material that could give rise to any civil or
criminal liability under the law. You agree (i) not to use the Site to upload or
distribute in any way files that contain viruses, corrupted files, or any other
similar software or programs that may damage the operation of another's computer;
(ii) not to interfere or disrupt the Site or any networks connected to the Site;
(iii) not to use any device, software or routine or attempt to interfere with the
proper functioning of the Site or any transactions being offered at the Site (iv)
not to use the Site to collect or export personal information, including, without
limitation, financial information, about other participants at the Site; (v) not
to use the services, products associated with the Site for illegal purposes, and
(vi) to comply with all regulations, policies and procedures or networks connected
to the Site.
DISCLAIMER OF WARRANTY
AL-FUTTAIM TRADING DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE,
VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE
RESPECTING, THE CONTENT OF THE SITE OR ANY OTHER WEB SITES LINKED TO OR FROM THE
SITE. THE CONTENT OF THE SITE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE
LAW, AL-FUTTAIM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT OR OTHER VIOLATION OF THIRD PARTY RIGHTS.
REVISIONS
Al-Futtaim Trading may revise or withdraw the Content, in whole or in part, at any
time without notice. Al-Futtaim Trading may at any time revise these Web Site Terms
of Use by updating this posting. By using the Site, you agree to be bound by any
such revisions and you agree to periodically visit this page to determine the then
current Web Site Terms of Use to which you are bound.
PRIVACY POLICY
The use of the site is subject to Al-Futtaim Trading's Privacy Policy. See below.
LINKS TO THIRD PARTY WEB SITES
Al-Futtaim Trading makes no representations whatsoever about any other web site
which you may access through the Site. When you access a non-Al-Futtaim Trading
web site, please understand that it is independent from Al-Futtaim Trading, and
that Al-Futtaim Trading has no control over the content on that web site. In addition,
a link to a non-Al-Futtaim Trading web site does not mean that Al-Futtaim Trading
endorses or accepts any responsibility for the content, or the use of such web site.
It is up to you to take precautions to ensure that whatever you select for your
use is free of such items as viruses, worms, Trojan horses and other items of destructive
nature. Al-Futtaim Trading makes no representation or warranty as to any third party
products. Note also that Al-Futaim Trading Privacy Policy does not apply to any
non-Al-Futtaim Trading web site which may be accessed through the Site. Please refer
to such non-Al-Futtaim Trading web sites' own privacy policies (if any) to determine
the privacy policies which apply when using such non-Al-Futtaim Trading web sites.
LIMITATION OF LIABILITY
Al-Futtaim Trading will not be liable for any damages of any kind including but
not limited to, special, incidental or consequential damages arising out of or relating
to the use or the inability to use the Site, the Content or links, damage caused
by viruses affecting your computer equipment or your reliance on the Content or
use of the products or services promoted/advertised at or associated with the Site.
INDEMNITY
You hereby agree to indemnify, defend, and hold harmless Al-Futtaim Trading and
its shareholders, associates, employees and agents from any suits, losses, claims,
demands, liabilities, costs and expenses (including attorney and accounting fees)
that they may sustain or incur arising from (i) your use of the Content available
at or downloaded from the Site, (ii) your failure to comply with any applicable
laws and regulations or to obtain any licenses or approvals from the appropriate
government agencies necessary to purchase or sell the products and services associated
with the Site (iii) your use of the Content in any way contrary to the terms of
use, (iv) the sale, purchase, transportation, delivery, use or disposal of any product,
or service associated with the Site or available through other sites linked to the
Site, or any loss suffered by or harm to any person or property in any way relating
to of caused in whole or in part by your use of the Site or any service or product,
associated with the Site (including, without limitation, any personal injuries or
death of any third person caused in whole or in part by such products or services,
the use, transportation, delivery, storage or handling thereof), and (v) any taxes
attributable to the relating to any service or product associated with the Site.
Privacy and Security Policy
Al-Futtaim Trading (Private) Limited and its related companies (Al-Futtaim) recognise
the importance of protecting the privacy of personal information collected about
users (the Users) of the web sites (the Web Sites) belonging to Al-Futtaim. "Personal
Information" includes, but is not limited to, usage data, along with the name, address,
telephone number and e-mail address of the Users. Al-Futtaim reserves the right
to analyse and utilise the user data in order to more effectively optimise the user
experience and to present certain opportunities to the Users for their benefit.
Al-Futtaim has adopted this Privacy and Security Policy to inform the Users how
it collects, stores, and uses Personal Information. Al-Futtaim's intent is to balance
its legitimate business interests in collecting and using Personal Information against
the reasonable expectations of privacy of the Users.
By using any of the Web Sites, you consent to the collection and use of your Personal
Information by Al-Futtaim as set forth in the policy currently in effect. If we
decide to change our policy, such changes will be posted at the Web Sites, so please
check back periodically to ensure you have the most current policy.
Collection
Al-Futtaim collects Personal Information when you visit the Web Sites or place an
online order with us.
In addition we may ask you for Personal Information at other times, including by
way of example, when you enter a sweepstakes, contest or promotion sponsored by
us, when you complete surveys or other questionnaires, or when you send an e-mail
to us. Whenever Al-Futtaim collects Personal Information we try to include a link
to this Policy on the Web Site page concerned.
Our web servers also collect the domain names of the visitors to the Web Sites.
This information is aggregated to measure number of visits, average time spent on
the Web Sites, pages viewed, etc.
Cookies
"Cookies" are pieces of information that Al-Futtaim transfers to the hard drives
of the Users for record-keeping purposes. Al-Futtaim may place Cookies with the
Users visiting from advertising banners and hyperlinks on other web sites to track
the success of a particular advertising campaign or marketing program. In addition,
Al-Futtaim may place Cookies with the Users to provide them with seamless access
to the Web Sites, since storing their user name and password in a Cookie eliminates
the need to re-enter that information on every page.
Usage
Al-Futtaim uses Personal Information for facilitating order processing, developing
enhancements to the Web Sites, marketing and promotional purposes (for example,
offering the Users the opportunity to take advantage of special promotions and acquire
Al-Futtaim products); and evaluating the Web Site usage by analysing usage data.
The Web Sites may also contain optional surveys and questionnaires asking for information,
comments, and suggestions as well as opportunities for visitors to ask questions.
We use the information you provide to help us design and build better products,
to customise your shopping experience, and to provide advice and purchase recommendations.
We also use the Personal Information we collect to help target valuable marketing
and advertising offers. This kind of advertising may be done with banner ads as
well as promotional e-mails sent by Al-Futtaim or by third parties under contract
with Al-Futtaim.
Finally, Al-Futtaim does research on the Users' demographics, interests, and behaviour
based on the information provided to us when making a purchase, during a promotion,
from surveys and from our server log files. We do this to better understand and
measure the use of the Web Sites, to improve the content of the Web Sites and the
services we provide to our customers. This research is compiled and analysed on
an aggregated basis.
Sharing of Personal Information
Except as outlined in this Policy or on the Web Sites, Al-Futtaim never provides
the Personal Information to third parties without a User's consent. Al-Futtaim shares
the Personal Information you provide with its related companies. Additionally, if
you purchase a product requiring service, your Personal Information is shared with
the service provider concerned.
Al-Futtaim may also share Personal Information with third party business partners
so that they may provide services to Al-Futtaim that are consistent with the terms
of this Policy and the Web Sites.
Al-Futtaim may also disclose Personal Information in special cases when we have
reason to believe that disclosing this information is necessary to identify, contact
or bring legal action against someone who may be violating the Web Site's Terms
of Use or may be violating Al-Futtaim's or other's rights or causing injury to or
interference with Al-Futtaim's or other's property. Al-Futtaim may also disclose
or give access to Personal Information when we believe in good faith that the law
requires it.
Security
Al-Futtaim only collects Personal Information to the extent deemed necessary to
serve its legitimate business purposes, and it uses appropriate security technology
to ensure the security, integrity, and privacy of all Personal Information as it
deems appropriate. Nonetheless, Al-Futtaim is not responsible for any breach of
its security or for the actions of any third parties who may obtain any Personal
Information.
Removal or Update of Personal Information
The Users may update their Personal Information or remove their Personal Information
from Al-Futtaim CRM data base by contacting us by email addressed to ebusiness@alfuttaim.ae.
Change to Policy
Al-Futtaim reserves the right to change this Policy at any time by posting an updated
Policy at the Web Sites.
Additional Information
Any questions regarding this Policy should be directed to ebusiness@alfuttaim.ae.